Privacy Policy
Last updated: November 7, 2026
Promo MRC LLC, doing business as Promo Entertainment Group (PromoEG), an LLC owned by Caliah Jinaye Enterprises, Inc. ("we," "us," or "our"), operates promoeg.com. This policy describes how we collect, use, disclose, and protect personal information when you visit our website, request a quote, contact us, or use our services.
Information We Collect
We may collect information you provide, such as your name, company, email address, telephone number, billing and shipping information, project details, and communications. When you use the website, technical information such as your IP address, browser type, device information, pages viewed, and interaction data may be collected automatically. Payment information may be handled by payment service providers.
Cookies and Similar Technologies
Our website and service providers may use cookies and similar technologies for essential site functions, preferences, security, and understanding website use. You can adjust cookie preferences through your browser; disabling cookies may affect site functionality.
How We Use Information
We may use information to respond to inquiries, prepare quotes, process and fulfill orders, coordinate delivery, provide customer service, manage accounts, communicate service updates, maintain site security, comply with legal obligations, and improve our services. Marketing communications may be sent as permitted by law and your preferences.
Text Message Privacy
If you separately opt in, PromoEG may send non-marketing text messages about your order, including order status and other service updates. Consent to receive texts is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may contact us at sales@promoeg.com or 470-567-9644.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors for support services, such as customer service. Text messaging opt-in data and consent will not be shared with third parties.
How We Disclose Information
We may share information with service providers supporting website hosting, communications, payment processing, order production and fulfillment, shipping, and customer service; to comply with legal obligations; to protect rights and safety; or with your consent. The text-message privacy restrictions above apply to mobile information and SMS consent.
Retention and Security
We retain personal information as needed for the purposes described here, including to fulfill orders, maintain business records, resolve disputes, and meet legal obligations. We use reasonable safeguards, but no method of electronic transmission or storage is completely secure.
Your Choices and Requests
You may contact us to request access to, correction of, or deletion of your information, subject to applicable law and legitimate retention requirements. You may opt out of marketing emails using the unsubscribe link. To opt out of text messages, reply STOP.
Children’s Privacy
Our services are not directed to children under 13. If you believe a child has provided personal information to us, please contact us so we can review the request.
External Links
Our website may link to third-party sites. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this policy by posting a revised version on this page and updating the date above.
Contact Us
Promo Entertainment Group
An LLC owned by Caliah Jinaye Enterprises, Inc.
2440 Wisteria Dr #243, Snellville, GA 30078
Email: sales@promoeg.com
Phone: 877-617-3202